Terms & Conditions

Please read these terms and conditions carefully before using our IT support and computer repair services in Singapore.

1. Acceptance of Terms

By accessing or using xaqidea's services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

xaqidea offers professional IT support, computer repair, network infrastructure, cybersecurity, cloud migration, and related technology services throughout Singapore.

3. Service Agreements and Quotes

All service engagements require a formal agreement or acceptance of a written quote. Prices and scope of work are provided through detailed proposals, subject to availability and technical feasibility.

4. Payment Terms

Payments are due as outlined in the service agreement or quote. Late payments may incur interest charges or suspension of services until payment is received.

5. Client Responsibilities

Clients must provide accurate information about their IT environment, cooperate with our technicians, and ensure proper backups are made before repair work where applicable.

6. Warranty and Liability

xaqidea offers warranties on repairs and services performed as specified in the agreement. We are not liable for data loss, indirect damages, or delays caused by factors beyond our control.

7. Confidentiality

All client information accessed during service engagements is treated as confidential and not disclosed except as required by law or authorized by the client.

8. Intellectual Property

All software, tools, and materials used by xaqidea remain our intellectual property unless otherwise agreed. Clients are obligated to comply with licensing terms of third-party software.

9. Termination

Either party may terminate the service agreement with written notice. Outstanding payments for completed work remain due upon termination.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Singapore.

11. Contact Information

For any questions regarding these terms, please contact our Singapore office:

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Transform Your IT Infrastructure

Connect with our expert technicians and discover how we can optimize your technology systems for peak performance and reliability

Professional IT consultation meeting with technical experts
Quick Response
2-hour average reply time
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Free Consultation
No obligations or hidden fees

Let's Discuss Your Technology Needs

Share your contact information and our certified IT specialists will reach out within 2 hours to schedule a comprehensive technology assessment tailored to your business requirements.

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We'll send detailed proposals and updates to this address
For urgent support and direct consultation scheduling

What Happens Next?

1
Immediate Acknowledgment
Automated confirmation within 5 minutes
2
Expert Consultation
Technical specialist contact within 2 hours
3
Custom Proposal
Detailed solution plan within 24 hours

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Or contact us directly
Emergency Hotline
+65 6789 1234
Technical Support
info@xaqidea.com
Business Hours
24/7 Emergency Support