Privacy Policy

At xaqidea, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our IT support and computer repair services in Singapore.

Information We Collect

We collect information you voluntarily provide to us, including but not limited to your name, business email, contact number, and any other details shared during consultations or through our website forms.

Use of Your Information

Your information is used to:

• Provide and manage our IT support and computer repair services;
• Communicate with you regarding your inquiries and service requests;
• Send important updates, proposals, and notifications related to our services;
• Improve our offerings and customer experience;
• Comply with legal and regulatory requirements.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only with trusted partners and service providers who assist us in delivering our services, under strict confidentiality agreements. We may also disclose information as required by law or to protect our legal rights.

Data Security

We implement robust security measures, including SSL encryption, to safeguard your data. Access to your personal information is restricted to authorized personnel only. Despite these efforts, no online transmission or storage method is 100% secure; we strive to maintain industry best practices to protect your information.

Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and deliver personalized content. You can manage your cookie preferences through the consent banner or your browser settings. For more information, please review our Cookies Policy.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities. To exercise these rights or for any privacy concerns, please contact us directly through our website’s Contact page or by phone.

Data Retention

We retain your personal data only as long as needed to fulfill the purposes outlined in this policy or to comply with legal obligations.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated on this page with an updated effective date. We encourage you to review this policy regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we manage your data, please reach out to us via our Contact page or call our Singapore office during business hours.